The High Impact Program is a six-month training program for upper-middle managers and high-potential team members. It is designed to develop a team of leaders within the organization who display a high level of potential to sustain and expand business.

Participants will apply their learning and practice core Thompson Thrift values within a project defined by the senior Thompson Thrift leadership team. At the end of the program, each team will report its project results to senior leadership.

The IU Kelley School of Business Frontline Leadership program is a highly interactive two-day course that focuses on practical leadership and management skills. During the course, our team members gain knowledge and experience about understanding communication styles, assessing complex situations, motivating other team members, providing effective performance feedback, and much more. It is designed to increase your effectiveness as a manager and impart practical skills.

Contact Alicia Burris, Training & Development Manager or Maddy Hensley, Training Coordinator, for more information.

Thompson Thrift offers opportunities for additional certifications for team members seeking professional development. This includes (but not limited to), NALP, CAM, EPA, CPO certifications.

Thompson Thrift utilizes the Predictive Index for all new team members to determine how different individuals and teams can work together efficiently. Our Training and Leadership Development team hosts regular trainings for team members to work through how their behaviors can maximize effectiveness, productivity, and job satisfaction within their team.

Contact Training & Development for additional information.

Each year, all Thompson Thrift team members receive a Leadership Evaluation that provides feedback and assesses seven key indicators, such as leadership performance, leadership potential, technical skills, and more. The objective of the annual evaluation is to create an effective and comprehensive leadership development plan for every team member.

Contact Alicia Burris, Training & Development Manager or Maddy Hensley, Training Coordinator for more information.

The 360 Review and Coaching process allows direct reports, supervisors, and peers to rate a specific team member's work, management style, interaction with team members, emotional intelligence and more. Through this rating system, team members get direct feedback from their supervisors and others they work with daily to advance their career development. Each team member is assigned an internal 360 coach to guide them through a 3-step process to identify key takeaways and next steps.

Contact Alicia Burris, Training & Development Manager for more information.

Our Future Managers cohort is a 1-year program for high potential individual contributors. This program works to advance our team members' leadership and management skills by providing trainings from subject matter experts and action learning projects to reinforce and apply learning. Participants are nominated by their supervisors to participate in this program.

Contact Alicia Burris, Training & Development Manager or Maddy Hensley, Training Coordinator for more information.

Thompson Thrift's Professional Growth Series is a quarterly program facilitated by both internal and external trainers that help provide team members with a variety of leadership development topics based on evaluation results from the previous year.

Contact Alicia Burris, Training & Development Manager or Maddy Hensley, Training Coordinator for more information.

Thompson Thrift provides our community management teams with a hospitality training, which is designed to enhance skills that would provide 5-star service and increase our online reputation rating. This training focuses on first impressions, The LEARN, model, and the art of service recovery.

Contact Brianna Fritts, Resident Hospitality Manager, for more information.

With Thompson Thrift’s emphasis on coaching and servant leadership, we require all managers to host regular 1on1 meetings with their direct reports to provide ongoing support.

Thompson Thrift hosts regular Performance Check-In's with team members and their managers to provide team members with timely feedback, direction, and to discuss leadership development goals.

Contact Training & Development for additional information.

Thompson Thrift is committed to fostering the career advancement of our team members within the company. This journey might involve direct promotions for some, while others may experience lateral or even downward shifts to acquire new skills, broaden their experience, or embark on a different career trajectory. Regardless of the path, Thompson Thrift is dedicated to offering support and resources for your career progression. To facilitate this, our Training & Leadership Development team is in the process of developing Career Paths. These pathways are designed to guide and prepare you for your next career step by showcasing the progression of roles within each department, along with the necessary skills and competencies for each position. This initiative aims to illuminate potential career growth opportunities within the company and enhance your discussions about development with your supervisor.

Please note that our Career Development Pathways are currently being developed, and at this moment, we have outlined paths for only a select few positions. If your current role or the Career Path you're interested in isn't listed yet, we encourage you to keep checking the Family Impact Benefits Program website for updates.

Thompson Thrift offers educational assistance and tuition reimbursement to team members with high potential and promotability within our company.

Thompson Thrift provides every team member access to LinkedIn Learning library that provides over 16,000 courses on a wide variety of personal and professional development topics. Team members can access this content through LinkedIn Learning as well as through an integration with our learning and talent management system. This allows our team members increased autonomy in their education, professional development, and has led to substantial upskilling and reskilling.

Contact Maddy Hensley, Training Coordinator for more information.

Thompson Thrift utilizes Bridge as our learning and talent management system. Bridge allows team members to track 1on1 conversations with their supervisors and set operational and leadership goals that align with their team and organizational goals. Bridge provides resources to assist our team members with accomplishing their goals, including self-directed multimedia trainings and various additional resources to supplement the course.

Contact Alicia Burris, Training & Development Manager or Maddy Hensley, Training Coordinator for more information.