The High Impact Program is a six-month training program for upper-middle managers and high-potential team members. It is designed to develop a team of leaders within the organization who display a high level of potential to sustain and expand business.

Participants will apply their learning and practice core Thompson Thrift values within a project defined by the senior Thompson Thrift leadership team. At the end of the program, each team will report its project results to senior leadership.

Contact the Training & Leadership Development team for more information.

The IU Kelley School of Business Frontline Leadership program is a highly interactive two-day course that focuses on practical leadership and management skills. During the course, our team members gain knowledge and experience about understanding communication styles, assessing complex situations, motivating other team members, providing effective performance feedback, and much more. It is designed to increase your effectiveness as a manager and impart practical skills.

Contact the Training & Leadership Development team for more information.

Thompson Thrift offers opportunities for additional certifications for team members seeking professional development. This includes (but not limited to), NALP, CAM, EPA, OSHA 30, CPO certifications.

Our mentorship program helps team members transition smoothly into the company or a new role, increasing productivity, confidence, and long-term retention. By pairing new hires or transitioning team members with experienced mentors, we provide an additional layer of support beyond formal training.

Mentee & Mentor Roles

• Mentees take initiative in the relationship, actively seeking guidance, asking questions, and being open to feedback. They are responsible for their own learning and growth.
• Mentors serve as a resource, providing timely support, constructive feedback, and problem-solving assistance while fostering independence.

This program strengthens workplace connections, accelerates learning, and ensures team members feel supported as they integrate into their roles.

Team Member Testimonials

“It's been so helpful. I don't feel isolated, I feel like I have someone here who understands what I'm doing.” – Kim Donahue, CSA

“I think it’s been very helpful to have an assigned mentor to help with any questions or concerns for new hires as jumping on with a new company can be challenging, but having that assigned mentor makes adjusting to the company a lot easier.” – Angel Umanzor, Assistant Superintendent

"I was nervous to accept the invitation to mentor as I already had a lot on my plate, but now that we are in the swing of things it does not feel like an extra task, but more so simply helping a team member become more acquainted with the TT culture." – Bailey Chaney, Construction Accountant Lead

Questions?

For any Mentor Program questions, please contact Arionna Mount, Training Coordinator.

This program is designed for individual contributors to develop leadership skills, boost confidence, and prepare for future career growth. Participants will join three group learning sessions, each followed by an Action Learning Project to apply new skills and insights.

Please contact the Training & Development team for more information.

Thompson Thrift utilizes Bridge as our learning and talent management system. Bridge allows team members to track 1on1 conversations with their supervisors and set operational and leadership goals that align with their team and organizational goals. Bridge provides resources to assist our team members with accomplishing their goals, including self-directed multimedia trainings and various additional resources to supplement the course.

Contact the Training & Leadership Development team for more information.

Each year, all Thompson Thrift team members receive a Leadership Evaluation that provides feedback and assesses seven key indicators, such as leadership performance, leadership potential, technical skills, and more. The objective of the annual evaluation is to create an effective and comprehensive leadership development plan for every team member.

Contact the Training & Leadership Development team for more information.

The 360 Review and Coaching process allows direct reports, supervisors, and peers to rate a specific team member's work, management style, interaction with team members, emotional intelligence and more. Through this rating system, team members get direct feedback from their supervisors and others they work with daily to advance their career development. Each team member is assigned an internal 360 coach to guide them through a 3-step process to identify key takeaways and next steps.

Contact the Training & Leadership Development team for more information.

Our Future Managers cohort is a 1-year program for high potential individual contributors. This program works to advance our team members' leadership and management skills by providing trainings from subject matter experts and action learning projects to reinforce and apply learning. Participants are nominated by their supervisors to participate in this program.

Contact the Training & Leadership Development team for more information.

Thompson Thrift's Professional Growth Series is a program, facilitated by both internal and external trainers and hosted 3 times per year, that helps provide team members with a variety of leadership development topics based on evaluation results from the previous year.

Contact the Training & Leadership Development team for more information.

Thompson Thrift provides our community management teams with a hospitality training, which is designed to enhance skills that would provide 5-star service and increase our online reputation rating. This training focuses on first impressions, The LEARN, model, and the art of service recovery.

Contact Brianna Fritts, Resident Hospitality Manager, for more information.

With Thompson Thrift’s emphasis on coaching and servant leadership, we require all managers to host regular 1on1 meetings with their direct reports to provide ongoing support.

Thompson Thrift hosts regular Performance Check-In's with team members and their managers to provide team members with timely feedback, direction, and to discuss leadership development goals.

Contact the Training & Leadership Development team for more information.

Thompson Thrift is committed to fostering the career advancement of our team members within the company. This journey might involve direct promotions for some, while others may experience lateral or even downward shifts to acquire new skills, broaden their experience, or embark on a different career trajectory. Regardless of the path, Thompson Thrift is dedicated to offering support and resources for your career progression.

What are Career Pathways? A centralized hub designed to help team members explore new roles within the company, offering tools and guidance to understand the skills needed for different positions.

How to Access: On the Career Pathways SharePoint page, team members can view job descriptions and skill sheets for all internal positions.

• Job Description: Outlines the job summary, key responsibilities and duties, job level, and qualifications.
• Skill Sheet: Identifies the core skills necessary to succeed in the role.

Questions? For any questions, please contact Alicia Burris or Kelsey Burk.

Thompson Thrift offers educational assistance and tuition reimbursement to team members with high potential and promotability within our company.

Offered through the Kelley Executive Education Program (KEEP), this partnership offers team members discounted opportunities to pursue graduate certificates, MS degrees, and MBA degrees online through Indiana University's Kelley School of Business.

Benefit Details:

• 47% discount on MBA tuition.
• $850/credit hour for certificates and MS degrees.
• 15% discount on non-credit Executive Education programs.
• Flexible Enrollment: Start a degree during any quarter.
• Stackable Credentials: Combine multiple programs into an MBA.

Through our Preferred Partner Program with Indiana State University, team members receive discounted tuition, waived application fees, and streamlined credit transfers for eligible undergraduate and graduate degree programs offered online or on campus.

Benefit Details:

• 15% discount on in-state tuition rates.
• Application fees and enrollment deposits waived.
• Expedited review of previously earned college credits.
• Available for undergraduate and graduate degrees (online or on campus).